I need to confirm my identity, but don’t have access to the Allica Bank app.

If you want to perform an action that requires you to confirm your identity through the Allica Bank app but you don’t have access to your phone, then please contact our customer services team.

 You can either do so by email (customer.services@allica.bank) or give us a call on 0330 094 3333 - Monday to Friday (excl. Wednesday) from 9.00am to 5.00pm, and Wednesday 9.30am to 5.00pm