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Opening an account
Online access
Managing your account
Interest rates
General
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Applying for a commercial mortgage
Lending criteria
General
About Allica Bank
General
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Business Rewards Account
About Allica Bank’s Business Rewards Account
Opening an account
Your bank cards
Managing your account
The Allica Bank app
Cashback
Savings Pot
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Savings accounts
Savings accounts
Opening an account
Online access
Managing your account
Interest rates
General
Commercial mortgages
Applying for a commercial mortgage
Lending criteria
General
About Allica Bank
General
Security and data protection
Careers
Business Rewards Account
About Allica Bank’s Business Rewards Account
Opening an account
Your bank cards
Managing your account
The Allica Bank app
Cashback
Savings Pot
Savings accounts
Opening an account
How do I open an account?
I’ve applied, but I’ve not received a confirmation email. What do I do?
How do I apply for an account?
Do you charge any fees for operating my account?
Online access
Why have I received a text from ‘PingID’?
I’ve forgotten my password or username. What should I do?
I'm having trouble logging in my Online Banking, what should I do?
Managing your account
Why does my bank not recognise Allica Bank when I try to pay into my account?
I have submitted my maturity instructions but changed my mind. Can I still modify my instructions?
How do I pay into my account?
How can I keep track of my account?
How can I update my personal details?
How do I request a withdrawal from my notice account?
Can I change a Direct Debit I have with you?
I recently opened an account but now want to close it. Is there a cooling off period?
My fixed-term savings account was invested yesterday but now the rates are higher – can I switch to higher account?
How can I change my nominated account?
My fixed-term has matured. What happens now?
Can I give somebody else access to my account?
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Interest rates
What is Annual Equivalent Rate?
What rates have you previously offered on your savings accounts?
What happens if Allica issues a new, higher-rate fixed-term account after I have provided my maturity instructions?
General
Are my savings covered under the Financial Services Compensation Scheme (FSCS)?
How do I close my account?
Can I take my money out before my fixed term matures?
Do you offer joint accounts?