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Savings accounts

Savings accounts

Opening an account

How do I open an account?

I’ve applied, but I’ve not received a confirmation email. What do I do?

How do I apply for an account?

Do you charge any fees for operating my account?

Online access

Why have I received a text from ‘PingID’?

I’ve forgotten my password or username. What should I do?

I'm having trouble logging in my Online Banking, what should I do?

Managing your account

Why does my bank not recognise Allica Bank when I try to pay into my account?

I have submitted my maturity instructions but changed my mind. Can I still modify my instructions?

How do I pay into my account?

How can I keep track of my account?

How can I update my personal details?

How do I request a withdrawal from my notice account?

Can I change a Direct Debit I have with you?

I recently opened an account but now want to close it. Is there a cooling off period?

My fixed-term savings account was invested yesterday but now the rates are higher – can I switch to higher account?

How can I change my nominated account?

My fixed-term has matured. What happens now?

Can I give somebody else access to my account?

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Interest rates

What is Annual Equivalent Rate?

What rates have you previously offered on your savings accounts?

What happens if Allica issues a new, higher-rate fixed-term account after I have provided my maturity instructions?

General

Are my savings covered under the Financial Services Compensation Scheme (FSCS)?

How do I close my account?

Can I take my money out before my fixed term matures?

Do you offer joint accounts?