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Business Rewards Account
Business Rewards Account
About Allica Bank’s Business Rewards Account
Opening an account
Your bank cards
Managing your account
The Allica Bank app
Cashback
Savings Pot
Digital identity checks with HooYu, Mitek
Savings accounts
Opening an account
Online access
Managing your account
Interest rates
General
Commercial mortgages
Applying for a commercial mortgage
Lending criteria
General
About Allica Bank
General
Security and data protection
Careers
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Business Rewards Account
Business Rewards Account
About Allica Bank’s Business Rewards Account
Opening an account
Your bank cards
Managing your account
The Allica Bank app
Cashback
Savings Pot
Digital identity checks with HooYu, Mitek
Savings accounts
Opening an account
Online access
Managing your account
Interest rates
General
Commercial mortgages
Applying for a commercial mortgage
Lending criteria
General
About Allica Bank
General
Security and data protection
Careers
Business Rewards Account
About Allica Bank’s Business Rewards Account
Who can get an Allica Bank Business Rewards Account?
What are the terms & conditions?
Are there any limits on payments?
What fees do you charge for using the Business Rewards Account?
What is a Business Rewards Account?
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Opening an account
Is Allica Bank part of the Current Account Switching Service (CASS)?
Will you do a credit check when opening my account?
How long does it take to open an account?
How can I open an account?
Your bank cards
How can I order a physical card?
Where do I find my bank card PIN?
How do I activate my new bank card?
My card isn’t working – what should I do?
Can I add my Allica Bank cards to my Apple Wallet or Google Pay?
My card has been damaged, how do I get a new card?
My card is lost or stolen – what should I do?
What are my card details?
I don’t need my virtual card – can I cancel it?
Can I use my virtual card after I receive my physical card?
What is a virtual card?
I don’t have my physical bank card yet. Can I still make card payments?
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Managing your account
Someone paying me says their bank doesn’t recognise Allica Bank. Should I be worried?
A payment has not been processed as planned. What should I do?
How do I add another cardholder to the account?
How do I view, amend, or cancel Direct Debits and standing orders?
I’m having trouble logging into my account, what do I do?
What should I do if I don’t recognise a payment coming from my account?
What are my account details?
What are pending transactions?
How can I see my account statements?
How do I dispute a transaction?
How can I set up a Direct Debit?
How can I set up a standing order or recurring payment?
How do I pay someone new?
Do you charge any fees for payments made abroad?
Is there a minimum or maximum balance I can put in my account?
How do I top up my account?
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The Allica Bank app
Where can I download the Allica Bank app?
I need to confirm my identity, but don’t have access to the Allica Bank app.
Why do I need the Allica Bank app?
Cashback
Are there any fees for cash withdrawals?
Is there a fee for cashback?
Will cashback show on my statement?
How can I track how much cashback I have earned?
When is my cashback paid?
What types of payment don’t qualify for cashback?
How can I earn cashback?
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Savings Pot
How long does it take to withdraw money from my current account?
How do I withdraw money from my savings pot?
Can I withdraw money from my Savings Pot at any time?
How many Savings Pots can I have?
Do I need an Allica Bank current account to open a savings pot?
Is there a maximum amount I can put in?
How do I open a Savings Pot?
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Digital identity checks with HooYu, Mitek
What is HooYu?
Is HooYu safe?
Can I use HooYu if I don’t have a smartphone?
Why is my document image being rejected?
What if I can’t access my camera for the liveness check?
What happens if my Hooyu verification is unsuccessful?
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