Someone paying me says their bank doesn’t recognise Allica Bank. Should I be worried?

No. Sometimes a bank may say they don’t recognise Allica Bank, even when the payment details are correct. 

It’s because of something called ‘Confirmation of Payee’, which is a recently introduced measure to help people avoid sending money to the wrong place. Allica Bank is now part of this scheme, enabling your customers to safely send funds to you. 

Should you see any issues with this, get in touch with our customer service team on 0330 094 3333 or email them at – they’ll be able to help you.