I recently opened an account but now want to close it. Is there a cooling off period?

If you have deposited money into a fixed-term account, then there is no cooling off period and you will have to wait until your fixed term comes to an end before you can get your money back.

If you have deposited money into a notice account, then you are entitled to a 14-day cooling off period, starting on the day you made your first deposit. If you would like to close your account within the cooling off period, please send us a message from your online banking account, or visit our contact us page.

Both fixed-term and notice accounts will be automatically closed after 14 days if you have not yet deposited the minimum amount required into them.