What should I do if there’s an error in my bulk payment file?

If there’s an issue with your uploaded file, you’ll see the errors highlighted in red.  

You have two options: 

• Edit the payment details directly in online banking by clicking the pencil icon next to the payment. 

• Fix the issue in your original CSV file and select ‘Upload new file’ to re-upload it. 

You won’t be able to continue until all errors are corrected. 

Once everything is valid, click continue to review your payment before confirming.