I have been asked for more information. How can I safely share this with Allica?

Wherever possible, we’ll handle your requests securely through our online secure message service. It’s the quickest and safest way to send us information and multiple attachments.

If you’re unable to use the secure message service, our servicing team can provide a secure email link instead. This will always come from an address ending in @allica.bank.

For simpler requests, we can also help over the phone. In some cases, we may need a little more information, but one of our team will guide you through what’s needed.

If you ever receive an email from an address that doesn’t end in @allica.bank, or if something doesn’t seem right, please contact us straight away. You can find all the ways to get in touch here: How can I contact Allica?