I've forgotten my mobile app passcode. What should I do?

You can reset your passcode in the Allica Bank app by going to Settings > Security > Reset my passcode. If your passcode has been blocked following several invalid attempts, you will be asked to login using your username and password before setting a new passcode.

If the issue persists please contact our Customer Services team who will be happy to help. 

For the ways to contact us please visit our How Can I Contact Allica page