Savings accounts

Opening an account

• How do I apply for an account?
• I haven’t received an email from Allica – what should I do?
• Do you charge any fees for operating my account?

Managing your account

• I have submitted my maturity instructions but changed my mind. Can I still modify my instructions?
• How do I pay into my account?
• How can I keep track of my account?
• How can I update my personal details?
• How do I request a withdrawal from my notice account?
• I recently opened an account but now want to close it. Is there a cooling off period?
• My fixed-term savings account was invested yesterday but now the rates are higher – can I switch to the account with the higher rate?
• How can I change my nominated account?
• My fixed-term has matured. What happens now?
• Can I give somebody else access to my account?

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Interest rates

• Will the interest rate on my account change?
• What is Annual Equivalent Rate?
• What happens if Allica issues a new, higher-rate fixed-term account after I have provided my maturity instructions?
• What rates have you previously offered on your savings accounts?

General

• Do you offer joint accounts?
• Why have my account details changed?
• How do I close my account?
• Are my savings covered under the Financial Services Compensation Scheme (FSCS)?
• Can I take my money out before my fixed term matures?