Hello. How can we help you?

Online banking

• Where can I download the Allica Bank app?
• How can I start a live chat?
• What are online banking user permissions?
• I'm having trouble logging into online banking. What should I do?

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Business Rewards Account

• What is a Business Rewards Account?
• How can I earn cashback?
• How can I open an account?
• What are my card details?
• My card is lost or stolen. What should I do?

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Savings accounts

• How do I apply for an account?
• How do I pay into my account?
• How do I request a withdrawal from my notice account?
• Can I change a Direct Debit I have with you?

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Commercial mortgages

• How do I apply for a commercial mortgage?
• Which types of business are commercial mortgages available for at Allica Bank?
• How much can I borrow with a commercial mortgage?
• Which fees are payable for commercial mortgages?

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General enquiries

• Who are Allica Bank?
• Is Allica Bank regulated?
• I wish to make a complaint. How do I do this?
• What roles are available at Allica Bank?

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