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Business Rewards Account
About Allica Bank’s Business Rewards Account
Opening an account
Your bank cards
- Can I add my Allica Bank cards to my Apple Wallet or Google Pay?
- My card is lost or stolen. What should I do?
- My card isn’t working – what should I do?
- How can I order a physical card?
- I don’t need my virtual card – can I cancel it?
- What are my card details?
- My card has been damaged, how do I get a new card?
- How do I activate my new bank card?
- Where do I find my bank card PIN?
- Can I use my virtual card after I receive my physical card?
- What is a virtual card?
- I don’t have my physical bank card yet. Can I still make card payments?
Managing your account
- A payment has not been processed as planned. What should I do?
- What are payment approvals?
- How do I set up payment approvals?
- How do I add another cardholder to the account?
- Can I approve my own payments?
- Someone paying me says their bank doesn’t recognise Allica Bank. Should I be worried?
- How do I view or cancel Direct Debits and standing orders?
- How can I choose what size payment needs approval?
- How do I top up my account?
- Do you charge any fees for payments made abroad?
- How do I pay someone new?
- How can I set up a standing order or recurring payment?
- How can I set up a Direct Debit?
- How can I see my account statements?
- What are my account details?
- What should I do if I don’t recognise a payment coming from my account?
- What are pending transactions?
- How do I dispute a transaction?
- Is there a minimum or maximum balance I can put in my account?
Cashback
Savings Pot
- How do I open a Savings Pot?
- How long does it take to withdraw money from my Business Rewards Account?
- Do I need an Allica Bank Business Rewards Account to open a Savings Pot?
- Is there a maximum amount I can put in?
- Can I withdraw money from my Savings Pot at any time?
- How do I withdraw money from my Savings Pot?
- How many Savings Pots can I have?
Opening multiple Business Rewards Accounts
- How do I open an additional Business Rewards Account?
- How do I find the details of my additional Business Rewards Account?
- Do the same eligibility rules apply for additional Business Rewards Accounts?
- If I have multiple Business Rewards Accounts, how will I know which account is which?
- Are my savings covered under the Financial Services Compensation Scheme (FSCS)?
- Are there any fees for opening multiple Business Rewards Accounts?
- Do I earn cashback on additional Business Rewards Accounts?
- Will having additional accounts mean additional Savings Pots too?
- How long will it take to open an additional Business Rewards Account?
International bank payments
- How do I send money overseas through Allica?
- What currencies can I make international payments in?
- Why can’t I make an international payment?
- Why is it more expensive to send money in Euros or US Dollars outside of SEPA or the US?
- How do I cancel my international payment?
- What should I do if I think there's been a fraudulent International Payment on my account?
- What can I do if my international payment hasn’t completed?
Xero accounting software
Sage Accounting Software
Digital identity checks with Mitek
Savings Pot Boosts
- What are Savings Pot boosts?
- Who is eligible for the Savings Pot boosts?
- When were Savings Pot boosts launched?
- How long do Savings Pot boosts last?
- Can I unlock multiple boosts at the same time?
- Do I need a Savings Pot to unlock a boost?
- How do I qualify for the Switching Boost?
- How will I know if I've qualified for a boost?
- If I unlock a Savings Pot boost, when will I start to earn my boosted rate?
- Do I need to opt-in for Savings Pot boosts?
- What is the Switching Boost?
- Is there a minimum balance needed in my Savings Pot to get a boost?
- I already switched through CASS. Do I get a boosted rate?
- What is the Bank Transfer Boost?
- How does the Bank Transfer Boost work?
- What types of bank transfer count towards unlocking the Bank Transfer Boost?
- How long do I have to unlock the Bank Transfer Boost?
- Do card payments count towards unlocking the boost?
- How many times can I unlock the Bank Transfer Boost?
- How can I check if I have completed 15 eligible bank transfers before the calendar month is over?
Minimum balance
Open Banking - Account top up
- How do I fund my Allica account?
- What is Yapily Connect?
- What is Open Banking?
- Are there any payment limits?
- What happens if there’s any issues with my transfers?
- What data am I sharing with open banking?
- My other bank account requires payment approval – will account top up still work?
- How long will it take for my payment to arrive?
QuickBooks integration
- How do I link my Allica account to QuickBooks?
- How often is my bank feed updated?
- How do I disconnect my Allica Bank account from QuickBooks?
- Can I link my Savings Pot?
- Can I link my deposits account?
- Can I make payments from QuickBooks using my Allica Bank account?
- Do you integrate with other accounting platforms?
Managing multiple cards for your business
- Can I issue expense cards to my team members?
- Who can I issue a card to?
- How can I set up a new card for a team member?
- How long will it take to issue a new card to a team member?
- How many cards can I issue?
- What controls can I set on each card?
- Can I set spending limits on each card?
- What is a card-only user?
- How can I see all the cards linked to my account?
- How much do additional cards cost?
- Can all cardholders see my full business account?
- Can cardholders make ATM withdrawals?
- How can I see the transaction activity of each card?
- Do all cards earn cashback?
- Can team members manage cards too?
- How can an expense cardholder get support?
- How can an expense cardholder request a replacement card?
Google Pay
- What is Google Pay?
- Which phones are compatible with Google Pay?
- How do I add my Allica Bank card to Google Pay?
- Is Google Pay secure for business transactions?
- Where can I use Google Pay?
- Is there a transaction limit when using Google Pay?
- What should I do if I can’t set up Google Pay?
- Will I earn cashback on purchases made with Google Pay?
- What happens when my card is replaced?
- How do I remove a card from Google Pay?
- How do I make my Allica card the default card in Google Wallet?
- Can I add an expense card to Google Pay?
- What should I do if my phone is lost or stolen?
Welcome Boost
- What is the Welcome Boost?
- How do I qualify for the Welcome Boost?
- What if I already bank with Allica?
- How long does the boost last?
- Is the boost on top of other interest?
- Do I need to keep the full £50,000 in the Savings Pot?
- What if I open the account but don’t deposit in time?
- How much interest could I earn in total?
Apple Pay
- Which devices work with Apple Pay?
- How do I add my Allica card to Apple Pay?
- How many devices can I add my Allica Bank card to with Apple Pay?
- How do I make my Allica card the default one in Apple Pay?
- Where can I use Apple Pay – does it work abroad?
- Can I use Apple Pay online or in apps?
- Why can’t I see the “Add to Wallet” button in the Allica Bank app?
- Is there a limit on how much I can spend with Apple Pay?
- Why do I get two notifications every time I use Apple Pay?
- Can I still use Apple Pay if I freeze my Allica card?
- What happens if I lose my phone or Apple device?
- What if I lose my Allica card – can I still pay with Apple Pay?
- Is Apple Pay safe to use?
- Is there a fee for using Apple Pay?
- Can I add more than one Allica card to Apple Pay?
- Will Apple Pay work if I’ve got no signal or Wi-Fi?
- Will I still earn cashback if I pay with Apple Pay?
Expiring cards
- Why am I receiving an email about my card expiring?
- When can I renew my card?
- What happens if I don’t take any action before my physical card expires?
- What happens if I don’t renew my virtual card?
- Will my card stop working on the expiry date?
- Can I change my delivery address for my replacement physical card?
- How will I know when a new card has been sent or activated?
- What should I do if I don’t receive my new physical card?
- Can I still use my old card details after renewal?
- What happens if I renew early?
